Job Description

Director of Housekeeping (5-Star Hotel & Resort) - Kuwait Do you possess exceptional leadership skills and a passion for maintaining impeccable standards of cleanliness and guest satisfaction? Are you a seasoned hospitality professional with a proven track record of managing large housekeeping teams in luxury hotels? If so, we invite you to apply for the exciting position of Director of Housekeeping at our client's prestigious 5-star hotel and resort in Kuwait! About the Opportunity: Our client, a leading luxury hotel and resort in Kuwait, is seeking a highly motivated and results-oriented Director of Housekeeping to join their dynamic team. You will play a vital role in ensuring the immaculate presentation and smooth operation of all guest rooms, public areas, and back-of-house facilities, exceeding the expectations of their discerning clientele. Key Responsibilities: Develop, implement, and monitor comprehensive housekeeping standards and procedures that comply with brand guidelines and hygiene regulations. Oversee and lead a team of approximately 12 housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants. Foster a positive and professional work environment that motivates and inspires a team of 12 to achieve exceptional results. Develop and implement training programs to ensure staff competency in cleaning techniques, guest service protocols, and safety procedures. Schedule, assign, and monitor the work of housekeeping personnel, ensuring efficient and timely completion of cleaning tasks for all guest rooms, public areas, and back-of-house facilities. Conduct regular inspections to identify and address any cleaning or maintenance issues promptly. Implement and maintain a preventative maintenance program for all housekeeping equipment and supplies. Prepare and manage departmental budgets, ensuring efficient allocation of resources and cost control. Develop and maintain strong relationships with other hotel departments, including Front Office, Engineering, and Maintenance, to ensure seamless guest service and operational efficiency. Analyze guest feedback and implement improvements to housekeeping services based on guest's needs and preferences. Maintain accurate records of housekeeping operations, including staff scheduling, inventory control, and work performance metrics. Stay up-to-date on the latest trends and innovations in the housekeeping industry and implement best practices. Relevant Job Titles: Executive Housekeeper Housekeeping Manager Hotel Housekeeping Supervisor Lead Housekeeping Attendant Qualifications: Minimum 10 years of experience in housekeeping management within luxury hotels or resorts. Proven track record of successfully leading and motivating large housekeeping teams (ideally 10+ members). In-depth knowledge of housekeeping operations, cleaning techniques, and guest service protocols. Excellent communication, interpersonal, and organizational skills. Strong leadership and problem-solving abilities. Ability to work effectively under pressure and manage multiple priorities simultaneously. Impeccable attention to detail and a commitment to exceeding guest expectations. Strong budget management skills and a focus on cost control. Proficiency in relevant housekeeping management software (preferred). Fluency in Arabic and English (highly desirable). Salary: KWD 800 up to KWD 1,000 (USD 2,600 USD 3,255). Benefits: Competitive salary and benefits package. Opportunity to lead a team in a prestigious and dynamic environment. Be part of a growing and successful hospitality organization. Career development and advancement opportunities. Work in a beautiful resort setting in Kuwait (if applicable). To Apply: Please submit your CV, a cover letter outlining your qualifications and experience leading housekeeping teams in luxury hotels, and a brief description of a successful housekeeping initiative you implemented. We look forward to hearing from you!