Title: GET Program Manager/Digital manager

About ENGIE

ENGIE group is a global reference in low-carbon energy and services. Together with our 170,000 employees, our customers, partners and stakeholders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions. Inspired by our purpose (raison d\'\xc3\xaatre), we reconcile economic performance with a positive impact on people and the planet, building on our key businesses (gas, renewable energy, services) to offer competitive solutions to our customers.

Description about the Entity: Head office/ Country

ENGIE's Business Unit for the Asia Middle East and Africa (AMEA) region is headquartered in Dubai. The region has activities in large scale power generation, water desalination, district cooling, energy solutions and renewables including green hydrogen, wind and solar. We act throughout the value chain: strategy, design, engineering, energy-efficient asset construction, digital platforms, operations management, financing syndication and outcome assurance. And, by using globally leading technologies, we create innovative energy and smart solutions that help to make the world a better place.

About the job:

Business Line: AMEA

Reporting to: GET Steerco for GET Program and, for the role of Digital manager, to the regional CIO

Primary Location: UAE

Employee Status: Permanent

Schedule: Full Time

Purpose of the job:

With Engie being a worldwide leader in the energy transition in a market that is evolving rapidly in terms of digital technologies and data management, information technology today has become a crucial business enabler. With a significant SAP implementation program (GET) ahead in our AMEA region, we are looking for a Program manager to coordinate the projects in our different countries in the next 2 to 3 years. The role would be combined with the Digital manager role in the regional IT team.

The Program manager role will report to the Steerco as long as the program is running. The Digital manager role is part of the regional IT team and will be responsible to drive the digital transformation within the region.

Key activities and competencies

1 Strategic

• Implement the Group Digital strategy within the region, potentially adapting it to specific local circumstances; consolidate, monitor and report the related KPIs
• Drive digitalisation within the region
• Liaise with the internal customers to determine their needs and look for solutions
• Create regional governance for (digital) business applications

Specifically for GET Program:

• Work with the Group GET Program and translate the Group GET principles to the region and countries (Golden rules, Core Model)
• Develop the regional and local governance for GET platform(s) and ensure alignment with Group Global Platform Governance
• Prepare and organise the Regional Steering Committee and ensure proper communication of updates of the projects under the GET umbrella, including progress, results, risks, budget, look-back, etc.
• Participate in the Country Project Steering Committees

2. Operational

• Map, oversee and coordinate digitalisation actions in the region
• Understand solutions that will convert the business needs into the corresponding technical requirements
• Create and maintain standards, procedures, and documentation
• Perform quality assurance to ensure that all initiatives meet the expectations
• Develop and maintain an application architecture
• Manage digital projects

Specifically for GET Program:

• Develop roadmap for GET in AMEA, including implementation constraints
• Support the projects in the countries and monitor the project progress
• Track project issues and propose solutions

3. Organisational

• Be the preferred contact in the region for all digital matters
• Integrate digital technology into every facet of the organisation, its operational procedures and its culture
• Inform audiences about concepts related to digital enablement
• Keep track of the most recent technical advancements (such as big data, artificial intelligence and machine learning, the internet of things, and cyber security) and connect them to the organization's actual processes, cultural models, and infrastructures.
• Manage the application life cycle, including, when relevant, software development, quality assurance, testing, deployment, and maintenance

Specifically for GET Program:

• Coordinate and drive the GET projects in the different countries, working closely with the local Project managers
• Promote best practice sharing and knowledge transfer between different countries

4. Planning & Delivery of Work

• Define and manage the budget allocated to digital transformation at the level of the region and oversee and challenge the countries
• Monitor the application architecture and formulate proposals for upgrades in view of (changing) business needs

Specifically for GET Program

• Deliver the GET Program in the AMEA perimeter, ensuring coherent implementation in the different countries as well as compliance with the Group's vision and requirements
• Ensure that the project is delivered within the defined timelines, at the right level of quality and within budget
• Make sure that SAP support is delivered in an efficient and effective way whilst remaining compliant with internal policies e.g., change/release/incident management processes
• Coordinate the transition period from project to business as usual.

5. Decision Making

• Propose the most cost-efficient solutions for the business based on knowledge and analysis of the business structure and processes

Specifically for GET Program:

• Propose solutions/actions for any decisions that may need to be taken by the Steerco
• Inform the Steerco on the best way forward

6. Working with others

• Partner with the business and the management on the GET Program as well as on digital-related topics
• Partner with stakeholders, the IT Group and regional team, as well as with vendors
• Manage any outsourcing, contract agreements, and implement and monitor standards and service level agreements

Staff: 0 direct reports / 4 indirect reports

Key relationships

Key relationships are as follows:

Internal

• Digital manager: reporting to the Regional CIO as well as to the Group's Digital manager
• GET Program manager: reporting to the Steerco and working with the Group SPOC for the AMEA region

External

• Represents Engie towards clients, partners, suppliers and local authorities on digital transformation related matters.

Required Qualifications

Qualifications

• Bachelors or Masters degree, preferably in Computer Science or Information Technology
• Certified project manager

Experience

• Proven experience in digital transformation projects
• 10+ years of prior experience in an SAP Program manager role
• Good insight in and understanding of the Group's IT strategy
• Ability to liaise with the business and understand their processes quickly
• Experience of working in a matrix organisation in an international, multicultural environment.

Knowledge and Skills

• Excellent project and change management skills
• Strong IT proficiency to troubleshoot complex hardware or software issues as well as stay abreast with forthcoming products on the market
• Excellent in organising and structuring
• Strong analytical mind and problem-solving skills
• Knowledge of cost modeling principles
• High level of transparency and sharing of expertise
• Ability to collaborate with different teams and cultures within the business
• Strong communication skills (fluent in verbal and written English) and ability to communicate technical information to a non-technical audience

Business Unit: T&G

Division: T&G AMEA - Regional Hub

Legal Entity: INTERNATIONAL POWER S.A., DUBAI BRANCH

Contract Type: Permanent

Job Type: Full - Time

Professional Experience: Skilled ( >3 experience

Education Level: Bachelor's Degree

Engie