Digital Marketing & Advertising Executive

Dubai, United Arab Emirates

PARMAR TOURISM

1 Current Job Openings

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Job Description

Responsibilities:

Use promotional techniques and materials (brochures, discounts) to sell tour packages.
Determine client\'s destination preferences and advise them on appropriate service and cost based on (age, family status, budget, hobbies.)
Provide clients relevant information(e.g.; guides, maps, regulations, events) of the selected package and explaining the services in detail.
Book reservations for safari, rental cars, tours, theme park tickets, waterpark tickets, excursions, and updating the reservation system accordingly.
Process credit card and cash payment and issue tickets post inputting the payment details on the system.
Handle travel problems, complaints, or refunds in coordination with the Manager.
Arrange alternative booking if changes arise before or during the trip.
Coordinate with operations team to assure services provided by(driver, tour guide) are punctual.
Meet sales targets and maximize sales and customer experience by suggesting upgrades.
Answer client\'s queries via telephone or mail on time and notify Manager of the same.
Advice about local weather conditions, customs, attractions, and relevant requirements.
Offer excellent customer service by being diplomatic and friendly.
Keep product knowledge up to date whilst having in-depth knowledge of the company s brochures and destinations.
Report daily sales to Manager and assure figures are accurate and matching to issued invoices.
Coordinate and follow up with operations team on excursions and tour execution and communicate tour pick-up, drop-off, and timing to clients.
Job opens to all Nationality
Excellent English communication skills
At least 2-3 years relevant experience in the Hospitality and tourism industry

Languages: English, Hindi Job Type: Full-time Salary: AED2,000.00 - AED3,000.00 per month