The MEA Digital Customer Relationship Leader is responsible of the digital transformation of Middle East and Africa Zone,managing high-impact projects, from sales to marketing, and leading the execution of key initiatives through a Digital Hub team and a diverse network of stakeholders across the zone (Global Marketing local teams, Sales Excellence, Business development and Data). Main responsibility is to achieve our Brand-to-Order targets and E2E DCR golden KPIs, which are related to our Digital Customer Engagement, Digital NSS, Marketing Influenced Orders and more.Responsibilities:

• Project Management of key initiatives regarding Middle East and Africa Digital Transformation
• Design and Execution of the Zone Sales and Marketing Automation plan, targeting different customer profiles with a multi-channel approach.
• Operate through different Digital Channels to increase our customers\' Recurring Digital Engagement through best-in-class content and loyalty platforms.
• Manage the zone Paid Media Agency and the MEA Digital Hub, in charge of deploying integrated marketing initiatives (Webinars, Events Management through digital tools, etc.)
• Lead Performance Marketing initiatives and support MEA regions on operational deployment of their marketing campaigns.
• Digital NSS (customer satisfaction) through different initiatives, teaming up with Product Managers, Sales Excellence and more key players.
• Oversee SEO and SEM initiatives to ensure digital findability of SE.com and eCommerce websites of Schneider Electric
• Local SPOC for E2E DCR / Schneider Digital Global teams, to support and roll-out global projects into MEA geographies.

Qualifications:Education, Experience & Training required:

• Bachelor\'s degree in marketing, engineering, data or business-related field
• 10 years marketing/data/business experience in B2B industry
• Experience developing and executing successful plans to drive pipeline and revenue
• Experience managing Digital team profiles
• Experience with CRM (Salesforce.com), marketing automation (Marketo/Salesforce Marketing Cloud), analytics and business insight tools (Tableau).
• Strategic view: ability to see the world as "what could be" and create and sell a vision to get there
• Ability to bring new ideas to increase efficiency of existing processes
• Excellent communication skills in English: both verbal and written
• Excellent planning, time management, decision making, and organization skills resulting in consistent meeting of deadlines
• Management skills and experience mentoring and growing employees.
• Presentational experience: in-person and via webinar to internal and external audiences
• Energetic, high performer willing to take initiative and drive visionary strategy across a team

Job Specific Specialized Knowledge & Skills:

• Understanding of Analytics, Performance Marketing, Paid Media, Pixel implementation and other technical aspects of Digital Marketing
• Experience managing Digital Marketing and Media Buying agencies
• Strong communication and influential skills and ability to work with diverse personalities
• Self-starter who is committed to the job and seeks empowerment and accountability
• Proven organizational skills and ability to prioritize and manage multiple tasks, events and projects
• Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing market dynamics
• Open to regional travel

Why us?At Schneider Electric we\'re committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.\xe2\x82\xa034.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World\'s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we \'embrace different\' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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