Job Summary The purpose of this role is to assist healthcare professionals in the delivery of high-quality and effective care. Responsible for providing basic administrative and practical functional support to the nursing team. Duties and Responsibilities
Support qualified practitioners, as directed in clinic preparation
Maintains nursing supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Cleaning equipment and instruments as needed and directed by the medical team
Documenting daily checklists and recording room temperatures as required
Ensures basic room and equipment needs within the clinic are met
Maintains continuity among nursing teams by communicating and logging files, follow up reports and internal administrative requirements
Provides basic assistance to the patients, providing directions, chaperone, escorting them to rooms/reception assisting them in mobility, ensuring safety, privacy and dignity at all times
Be aware of safeguarding policies, both local and national, and report should it become necessary
Respond to any emergency situations and immediately escalate to the medical team, employing techniques in line with scope of practice and associated training as directed and in accordance with GluCare protocols and guidance.
Requirements Education and Experience
Able to work with minimal supervision in a fast-paced environment
Experience in the healthcare field a positive
Ability to remain calm under pressure and apply sound judgment while working with high-volume/high-expectation participants
Excellent interpersonal and customer service skills. Able to maintain helpful, caring, and courteous relationships with patients and colleagues
Ability to communicate effectively, both orally and in writing. Able to present information in a thorough, systematic fashion and perform follow-up routinely
Ability to manage and oversee multiple tasks simultaneously, ability to prioritize tasks based on degree of urgency
Excellent analytical and problem-solving skills. Ability to develop solutions and recommend changes and follow through with implementation
Basic knowledge of medical terminology
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