Job Description

Help AG is looking for a talented and enthusiastic individual to join as a DFIR Lead for our Defense Operations team within our Managed Security Services (MSS) business unit. If you have a strong knowledge and interest in incident response and/or digital forensics, this position might be the right one for you.


The DFIR Lead will be responsible for leading the DFIR team and performing off-site and on-site Incident Response activities and customer engagements, leveraging multiple security technologies, guiding and leading customers in the handling of Security Incidents and examining IT and security systems using best-practice digital forensic methods to detect, validate and mitigate IT security related incidents.



Responsibilities:



• Lead and mentor the DFIR team and act on daily management tasks.
• Lead and coordinate incident response activities in unknown environments, including triage, containment, eradication, and remediation.
• Conduct in-depth forensic investigations to determine the root cause of security incidents and breaches.
• Develop and maintain standard incident response plans, best practices, policies, and procedures.
• Develop custom incident response plans tied to specific environments and customer situations.
• Collaborate with cross-functional teams, including IT, legal, and management, to ensure a coordinated response to security incidents.
• Examinate and analyse logs/data from a broad variety of security technologies, such as but not limited to Antiviruses, IDS/IPS, Firewalls, Switches, VPNs and other security data and log sources.
• Perform forensic analysis of different artifacts including RAM, packet captures, logs and disk images.
• Reverse engineer malicious software and develop signatures and indicators of compromise.
• Actively develop incident response tools, scripts, and various detection content.
• Research Red Team techniques, develop custom detection queries, rules, watchlists and other content, and conduct threat hunts.
• Articulate and execute common Incident Response methods (e.g. SANS).
• Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
• Work on-site as required with clients during Live Security Incidents (could be out of country).
• Maintain a high degree of awareness of the current threat landscape.
• Champion excellence and support others in delivering it through active knowledge sharing with team members, writing technical articles for internal knowledge bases, blog posts and reports as required or requested.
• Create and present customer reports to ensure quality, accuracy and value to the client.
• Provide technical expertise and guidance to junior incident response and forensic investigation team members.
• Stay current with industry trends, emerging threats, and best practices in incident response and digital forensics.
• Perform other essential duties as assigned.





Qualifications & Skills:



• A degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree.
• A sound knowledge of IT security best practices, common attack types and detection/prevention methods.
• Demonstrable experience in accountability for and applying the methods of Incident Response, including adherence to process and direct engagement with stakeholders.
• Demonstrable experience in analysing and interpreting system, security and application logs.
• Broad knowledge of the type of events that Firewalls, IDS/IPS and other security related devices produce.
• Demonstrable experience in the use of Digital Forensics tools, techniques and concepts including creating and using custom tools and scripts.
• Static reverse engineering and analysis of malware written in different languages (X86/X64/C/C#, Go, etc.), signatures and Yara/Snort/Sigma rules development.
• Strong knowledge of Red Team tactics and ability to find adversary traces on Enterprise scale.
• Rapid development in scripting languages: Python/PowerShell /Bash.
• Deep TCP/IP knowledge, networking and security product experience.
• Knowledge of attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.
• CISSP, GCIA, GCIH, GCFA, GCFE, GREM, OSCP certification would be preferable.
• 10+ years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, malware analysis, reverse engineering or threat detection.
• Demonstrate experience in handling Incident Response engagements (APTs and Ransomware) using the SANS Incident Response method (or similar).
• Strong background or equivalent experience in four of the following: Security Threat and Event Analysis, Network Security Operations or Engineering, Reverse Engineering, Malware Analysis, Windows/Linux/OSX Forensics, Penetration Testing, Active Directory and Azure Administration.
• At least 2-3 years of experience as a Senior or Lead Analyst, or equivalent experience guiding, mentoring and teaching other Analysts/Security Professionals how to handle Security Incidents.





Benefits:



• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Annual flight tickets.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.





About Us:



Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.



Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.


Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.