Deployment Support Engineer
Dubai, United Arab Emirates
Job Description
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Position Overview: We are seeking a highly skilled Deployment and Operations Support Engineer to provide expertise in deployment planning and on-site activities, ensuring seamless implementation of hardware, software, and network infrastructure. Committed to delivering quality service, resolving issues, and optimizing processes to exceed client expectations. Key Responsibilities:
- Deployment Planning
- Equipment Preparation
- Performing on-site deployment activities, such as installing hardware components, configuring software applications, and setting up network infrastructure
- Conducting post-deployment testing to verify the functionality, performance, and compatibility
- Providing training and support to end-users on how to use deployed system, software, and applications including user documentation, and addressing user questions or concerns
- Responding to incidents or issues reported by end-users or detected through monitoring activities
- Maintaining accurate documentation of deployment activities, configurations, and support interactions
- Communicating with project managers and team members to provide updates on deployment progress, report issues or challenges, and coordinate activities
- Coordinating with vendors, suppliers, and third-party service providers to procure equipment, software licenses, and support services required for deployment and operations
- Ensuring that deployed IT systems meet quality standards and client requirementsIdentifying opportunities to improve deployment and operations processes, tools, and methodologies
- Bachelor\'s degree in Computer Science, Computer Engineering, Information Technology or related field.
- Proven experience in hardware support and maintenance.
- Strong knowledge of computer hardware components and peripherals.
- Proficiency in diagnosing and resolving hardware issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A strong commitment to delivering outstanding customer service.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A collaborative and innovative work environment.
- A chance to work with cutting-edge hardware technologies.
- A supportive and dynamic team.
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1667015
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned