Our client is a Leading Company in Retail Industry. They are now looking for a Department Secretary to join them.
Roles & Responsibilities:
Provide all necessary secretarial and office support to the Manager from handling calls, drafting and processing letters, faxing etc, to liaising on the manager\xe2\x80\x99s behalf with Suppliers and Customers.
Arrange travel itinerary for the Manager including ticket reservations, hotels bookings and fixing appointments with the overseas clients.
Provide required support to others in the department with respect to, sending official correspondence on their behalf, providing collective information to them, arranging department meetings.
Liaise with the head office and route all applications, requests from staff to the concerned departments.
Attend to all customer queries, complaints and interactions with courtesy and respect.
Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company etc,
Bayt
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