Job Requisition ID: 160303Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role:Demand planner is part of inventory control team in Global Aftersales at Al Futtaim Automotive. The team is responsible for balancing the inventory cost with service level as per business recommendation. Currently the team is responsible for managing stock.Demand planner is responsible for improving the forecast accuracy at the national as well as branch level so that right stock is procured on time and made available to customers. This is achieved by utilizing the tools specially Syncron to monitor the demand transactions and taking timely actions to avoid the risk of run out. There is a need of continuous stakeholder alignment to understand the business and market needs to keep the stock healthy.What you will do:
Demand Planning & AnalysisThere is a need of Demand Planner is to successfully manage the customer expectations by fulfilling the following responsibilities:

• Successful delivery of operations and projects objectives.
• To liaise with internal and external stakeholders to understand the business requirements
• To ensure all urgent branch orders are processed on time, articles are created on time, branch stakeholders are kept up to date on ETA
• Ensure and expedite parts delivery from PDC to branches to service end customer and maintain branch NPS score
• Support discussions with OEM/Principals to understand Supply Chain constraints and put in place measures to mitigate risk
• Conduct branch visits, liaise with stakeholders at all levels, review branch performance on a monthly basis
• To standardize and continuously improve the inventory management/ Supply chain delivery operations.
• Initiate and participate in Kaizen activities
• To evaluate the stock performance based on the stock turnover, sales, lost sales, lead time and other factors that might affect the inventory performance.
• To minimize the risk of aged stock by evaluating the excess and slow-moving inventory and proactively discuss with the sales & service teams for action plan.
• To provide recommendations to product team to improve the stock health and service levels.
• To update and maintain the parts data health

Brand Lead (For a specific Automotive Brand/Branch)

• Responsible as single point of contact for all Dealerships/Workshops/Bodyshops in the UAE for respective brand for Stock/Supply Chain management
• Recall and Redistribution Order Processing and Follow up
• Monitor Auto Replenishment orders
• Review and Ensure availability of Stocked Parts at Branches
• Follow up on Service Level with respective Branch Representative

Lost Sales Analysis & Improvement

• Gather inquiry information and analyse to identify part numbers that potentially could increase company revenue
• Collect Lost Sales information from Sales team and take necessary action to improve the availability.
• Review of Stocked and Non-Stocked Items and analysis of root cause and counter measures and coordinate to Ordering team for further actions.
• Proactively working with Sales team to avoid Last Sales or Local Purchase

KPI Dashboard

• Service Level
• Branch Stock Health
• Forecast Accuracy
• Back Order ageing
• Local Purchase
• Lost Sales

Required skills to be successful:

• Extensive knowledge of Inventory management systems & Supply chain modules in other ERP systems like SAP

• Skilled in problem solving and continuous improvement methodologies

• Proactive and detail-oriented individual who can effectively manage mutiple tasks

• Understanding of agile way of working

About the Team:In this position you will be working in a fast paced and diverse Automotive supply chain environment. You will be reporting directly to the Senior Manager - Global Inventory Management.What Equips You For The Role:

• Bachelors/ master\'s in supply chain management, Industrial Engineering or equivalent
• Around 5 years of experience in the field of Supply Chain, preferably with Automotive experience.
• Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects)
• Ability to work under pressure in a high paced environment

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\'s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Al-Futtaim