Dedicated Order Analyst

Dubai, United Arab Emirates

Job Description

You know the moment. Itxe2x80x99s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying xe2x80x9chello.xe2x80x9d Itxe2x80x99s in these moments that sound matters most.At Bose, we believe sound is the most powerful force on earth. Wexe2x80x99ve dedicated ourselves to improving it for nearly 60 years. And wexe2x80x99re passionate down to our bones about making whatever youxe2x80x99re listening to a little more magical.At Bose, we are entirely self-funded, and enabling growth year after year takes careful planning, talent, capability, and passion. Through a broad variety of specialties and disciplines, the Finance team enables the business to make the decisions and investments, at the right times, to ensure the long-term financial viability of the company. You know the moment. Itxe2x80x99s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying xe2x80x9chello.xe2x80x9d Itxe2x80x99s in these moments that sound matters most.At Bose, we believe sound is the most powerful force on earth. Wexe2x80x99ve dedicated ourselves to improving it for nearly 60 years. And wexe2x80x99re passionate down to our bones about making whatever youxe2x80x99re listening to a little more magical.In the Global Order Management Team, we are obsessed over the details that matter most to our customers. We collaboratively manage consumer orders in a fast-paced, challenging environment, which requires excellent attention to detail and communication skills. Through processing orders inquiries for Bose Resellers, Distributors in EMEA and India, we provide support to our customers, and internal stakeholders, main partners are Sales, Supply and Logistics to ensure that business goals and objectives are met through optimized processes and best in class service delivery. Key activities are order review and release, follow-up with logistics, credit refunds/reconciliation, support fraud analysis, and inventory management.Key Accountabilities:
  • Responsible for order management of external and internal B2C/B2B orders.
  • Build and maintain trusted relationships with internal stakeholders in Sales, Supply, and Logistics to ensure seamless coordination.
  • Provide data analysis around customer KPIs.
  • Leverage system solutions and process refinement to increase automation of standard processes.
  • Drive continuous improvement to maximize efficiency in processes, and reduce the cost of managing orders to customers.
  • Manage a high volume of daily order processing with accuracy and efficiency.
  • Perform key tasks according to service levels, and communicate risks to participate in mitigation plan.
  • Proactively identify blockers and customer impacts to resolve obstacles prior to impact.
  • Will be a leader in developing and integrating best practices within the team.
Key Skills:
  • Self-motivated, self-starter, and ability to work independently
  • Strong analytical and communication skills
  • Ability to manage multiple priorities and meet deadlines
  • Knowledge of supply chain, distribution, and sales processes.
  • Excel, Power BI and Office proficiency
  • Previous experience with SAP, CRM, EDI, or related enterprise software
  • Previous experience with Supply and Demand planning software
Education and Experience:Bachelorxe2x80x99s degree in business, Finance, Operations, Supply Chain, or equivalent experience2+ years of experience in Order ManagementAre you interested in this position?Wexe2x80x99d love to know you better! Submit your application, by uploading your CV in English via the xe2x80x9cApplyxe2x80x9d button above.For further information about the position please contact us via hr_mea@bose.comNoteThanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case youxe2x80x99re not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile bestOur goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.If you believe you need a reasonable accommodation, please send a note to

Bose

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Job Detail

  • Job Id
    JD1786977
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned