Job Description

Job Title:
Debt Collection Officer

Location: Hamdan Bin Mohammed St - Al Danah - Zone 1 - Abu Dhabi
Company: Mersat Holdings

Position Overview:
We are seeking a motivated and detail-oriented Debt Collection Officer to join our team. In this role, you will be responsible for managing outstanding debts, communicating with clients, and implementing effective collection strategies to ensure timely payments.

Key Responsibilities:

• Contact clients via phone, email, and in-person to collect outstanding debts.
• Negotiate payment plans and terms with clients.
• Maintain accurate records of all communication and transactions.
• Investigate and resolve any discrepancies related to invoices or payments.
• Collaborate with the finance team to track and report on outstanding debts.
• Ensure compliance with relevant laws and regulations in debt collection practices.
• Provide excellent customer service while addressing client inquiries and concerns.

Qualifications:

• Proven experience in debt collection or a similar role.
• Strong communication and negotiation skills.
• Proficient in Microsoft Office Suite and debt collection software.
• Ability to work independently and manage multiple tasks.
• Strong attention to detail and organizational skills.
• Knowledge of relevant laws and regulations is a plus.

Skills Required:

• Communication Skills: Strong verbal and written communication for effective interactions.
• Negotiation Skills: Ability to negotiate payment terms
• Attention to Detail: Careful attention to financial details and accuracy.
• Time Management: Ability to prioritize tasks and manage time efficiently.
• Customer Service Orientation: Positive approach to client interactions.
• Organizational Skills: Strong abilities to maintain records and follow up on debts.

About Us:
Mersat Holdings is a multifaceted company specializing in Environmental Studies, Waste Management & Recycling, Sustainability Studies, ISO Auditing, Information Technology, Public Relations Consultancy, Metal Fabrication & Contracting, and Media Services. We are committed to delivering exceptional services while promoting sustainable practices.

Job Types: Full-time, Permanent

Education:

• Bachelor's (Required)

Experience:

• Debt Collection / Payment Follow up: 2 years (Required)

Language:

• Fluent English ? (Required)