Company DescriptionOne of the best-known Swiss brands in the world, Swissxc3xb4tel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissxc3xb4tel gives its guests peace of mind to explore the world, discover life's true rewards and embrace opportunities to 'live it well'. The Swissxc3xb4tel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissxc3xb4tel The Bosphorus in Istanbul, Swissxc3xb4tel The Stamford in Singapore and Swissxc3xb4tel Krasnye Holmy in Moscow. Swissxc3xb4tel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city's favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest malls in the world, the iconic Burj Khalifa and within a few minutes' drive to Dubai International Financial Centre and World Trade Centre with its many exhibition halls. The unique urban-style feel and ambiance at Swissotel Al Murooj Dubai cleverly combines hotel and apartment style accommodation, arranged around a central leisure complex. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mind-set of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.
Verifying, monitoring, and reviewing all hotel revenue reports and audit reports.
Ensuring that daily revenues and settlements are in balance.
Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions
Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.
Must work in a safe, prudent, and organized manner.
Prepare and ensure Daily Flash Report is timely and accurate as per policy.
Ensure that banquet department's revenue postings are correct by reconciling the banquet Event short list report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.
Verify the balance of all interface postings to ensure all revenues have been posted.
Verify and/or reconcile all revenue centers as reported in the Income journal daily
Review housekeeping discrepancy reports and file in the daily operations package.
Review and balance rebates, paid outs and miscellaneous charges to the system.
Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations
Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
Handling of credit card reconciliation discrepancies in a timely manner.
Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance's approval.
Review foreign currency rate changes for accuracy and file in daily operations package.
Prepare and maintain:
To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated
Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately
To assist the General Cashier in performing surprise float counts
Completing various reports as required by management depending on the needs of the hotel operations.
Completing various other tasks and duties as required by management
Other tasks as assigned.
QualificationsMinimum of 1 year experience is required4 or 5 stars experience is an advantagePreferably Bachelor's Degree graduateGood Communication SkillsTeam PlayerAdditional InformationDirectly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes' drive to DIFC, World Trade Centre and just 15 minutes' drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city's favoured destinations for business or leisure.