DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You\'ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You\'ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you\'ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in UAEData Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale.The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist.If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you\'ve been looking for!Key job responsibilities

• Lead and mentor the team of Data Center Operations Managers , this includes all aspects of people/performance/career/technical management.
• Manage Data Center Operations (DCO) within Amazon Data Centers or Amazon leased Data Center areas within third party Colocation facilities; including risk management and mitigation of critical infrastructure and metric reporting.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
• Ensure data center is compliant with security & safety policies and procedures.
• Accountability for meeting and exceeding operational goals. Play a key part in innovation and driving automation, continuous improvement of operational processes, procedures, methods, and tools.
• Develop, improve, leverage and share operational best practices across the globe.
• Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
• Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.

A day in the life
A typical day at AWS is that there is no typical day, the business is constantly changing and as a leader in this space you daily involves helping smooth out those rough change edges. This position is both working with global partners and managing local leaders so spending time between both spaces daily is a must. A leader in this space has the daily flexibility to understand what is most important at that moment and flex in and out of those meetings. We work hard, have fun and make history...daily.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\'t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you\'ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can\'t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree in computer science or related engineering discipline.
- People management experience in 24x7 mission critical operations.
- Experience working with computer components, operating systems and direct data center work experience.
- Strong verbal and written communication with English language.PREFERRED QUALIFICATIONS- Experience operating as a manager of managers.
- Knowledge in availability incident management and resolution.

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