Data Analyst Customer Care

Dubai, United Arab Emirates

Job Description

:Qualifications Required-A Bachelor's Degree in Computer Science, Information Management,Statistics, or a comparable discipline is required, with prior experience in dataanalysis or a related field being advantageous.Possess a solid foundation in statistics and practical experience withstatistical software (such as Excel, Power BI).Exhibit exceptional analytical abilities to compile, structure, examine, andpresent substantial data sets with precision and thoroughness.Capable of critically evaluating data to derive meaningful, actionableinsights.Demonstrate superior communication and presentation capabilities, adeptat simplifying complex data insights for audiences without a technicalbackground.Adept at report writing and presenting findings.Ability to work under pressure and meet tight deadlines.A deep understanding of the industry and business operations is a plus.Requirements- Data Quality and Integrity:Ensure that data is accurate, consistent, and reliable throughout itslifecycle, which is critical for making valid and trustworthy decisions.Cleanse data and scrutinize computer-generated reports and outputs toidentify and rectify junk data.- Collecting Data from Various Sources:Gather data from various sources, including databases, APIs, and third partysources and ensure the upkeep of databases and data systems.- Developing and Supporting Reporting Processes:Create and maintain processes to generate accurate and timely reports thathelp stakeholders understand and act on key data insights.Identify opportunities for process enhancements.Engage with managers from various departments to specify datarequirements for analysis projects tailored to their unique businessprocesses.- Developing Automated Processes for Data Scraping:Design scripts and tools to automatically extract large volumes of data fromwebsites or other digital sources, improving efficiency and availability.- Interpret Data:Detect, examine, and decode trends or patterns within intricate datasets.Employ statistical techniques to scrutinize data and produce actionablebusiness insights.Extract meaningful insights and trends, which can be used for businessdecisions and strategic planning.Develop data dashboards, charts, and visual aids to support decision makingacross departments.- Performs Complex Analyses:Conduct in-depth data analyses using advanced statistical methods andtools to uncover patterns, correlations, and insights.- Maintaining Databases:Managing and updating databases to ensure they are secure, accessible,and functioning properly. The role is crucial in supporting ongoing datastorage and retrieval needs.- Collaboration:Coordinate with management to align business and informational priorities.Collaborate with the management team to determine and rank the needs ofdifferent business units.

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Job Detail

  • Job Id
    JD1766262
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned