Cyber Support Services Abu Dhabi, Uae
Abu Dhabi, United Arab Emirates
Job Description
:
- Participate in the design, planning, and implementation of new projects/technologies
- Provide day-to-day Tier 1 operational support, including responding to incidents, service requests, and tasks
- Help to maximize Systems performance by monitoring the infrastructure, identifying, and resolving bottlenecks, troubleshooting problems/outag`es
- Help to secure infrastructure by establishing and enforcing policies and monitoring access
- Reporting operational infrastructure status by gathering and prioritizing information
- Maintain infrastructure health checks, proactively take actions to minimize downtime and performance issues
- Day-to-day administration of servers, storage, and backup devices
- Ensure the highest levels of systems and infrastructure availability
- Help to write comprehensive technical reports, including assessment-based findings, outcomes, and propositions for further system security enhancement
- Maintain knowledge of new and emerging cyber security threats and ensure the infrastructure is secured
- Manage and prioritize multiple assigned tasks to meet established deadlines
- Liaise with vendors and other IT personnel for problem resolution
- Support other teams for performance/availability issues
- Provide advice, guidance, and assistance to less experienced colleagues
- Ensure compliance with all approved ITSM policies and processes.
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Job Detail
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Job IdJD1555987
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned