Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
Prepares documents necessary to complete export, import and customs clearance process.
Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
Communicate with customers regarding brokerage and declaration statuses and issues.
Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
KPI adherence - Cost accuracy / ROTP.
Ensure compliance with company and industry policies.
Other duties assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical RequirementsStand or sit for long periods of time.Reach with hands and arms and stoop, kneel, crouch and frequently required to climb or balance.Regularly lift and/or move 20 kilograms and occasionally lift and/or move 20 kilograms by hand.Other Skills /AbilitiesMust possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.Must have strong verbal and written communication skills.The ability to work in a fast-paced environment.Strong organizational skills are required, due to the high volume and demands of the position.Strong knowledge of Microsoft word and excel.Knowledge of TMF, Cargowise or comparable systems is an advantage.Education and Experience
Three years related experience preferred.
Minimum one year industry experience preferred.
Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Experience : 3 years: Three years related experience preferred.