Job Description

Looking for staff for the role of customer support representative.

Responsibilities & duties:

Research, track, maintain and update leads Make outgoing calls to develop new business Contact prospects to qualify leads Direct email marketing to key clients and prospects Research and maintain lead database Conduct customer research Conduct client or market surveys to obtain information about potential leads Participate in the preparation of proposals and / or sales presentations Provide accurate and timely information to management Develop a strong knowledge of the company's products and services in order to facilitate the sales process

Skills / attributes required:

Excellent communication in English, Hindi Experience with BPO/cold calling/Customer support Experience with research and maintaining databases Proficient in MS Office including Word, Excel, and Outlook Experience in using CRM Strong time management skills

Qualifications / experience required:

Bachelor's degree in Marketing or Business Administration 1-2-year(s) experience in Lead Management
Salary 2000 AED + Incentive

Freshers can also apply.

Job Type: Full-time

Education:

Bachelor's (Preferred)
Experience:

Lead management: 2 years (Preferred) Customer service executive: 2 years (Preferred) IT background: 2 years (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Application Deadline: 14/03/2025
Expected Start Date: 14/03/2025