Maintaining a positive, empathetic, and professional attitude toward customers at
all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels including CRM and whatsapp
Acknowledging and resolving customer complaints.
Knowing our products inside and out to solve queries within the given TAT
Ensure customer satisfaction and provide professional customer support.
Requirement:
Excellent Communication Skills and command over English
Prior experience in using any CRM
Ability to work in rotational shifts
About ANAX Holding:Kingsmen Agency is a 360 marketing and advertising management company based in the UAE. We are one of the best leading marketing management agencies in Dubai with clients & staff worldwide from Dubai to Egypt, Ukraine, Lebanon & UK. Our company provides excellent digital marketing and social media management services to various industries. We create, plan and manage top-performing digital campaigns for any business to aid growth and help achieve their goals efficiently. We provide our clients with creative content that informs, entertains, and provides value to their audiences. We strive to accelerate business growth for our clients using our mastery of digital technologies.
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