Job Description

:

We are seeking a professional, quick, and efficient individual to assist in managing communication between online customers and suppliers. He will be responsible for processing customer orders, coordinating with suppliers, and preparing accurate quotations and pricing. The role requires a highly organized and capable individual who can work under pressure and ensure timely follow-ups through various platforms including WhatsApp, email, and phone calls.

Key Responsibilities:

- Communicate with online customers to
understand their requirements and pass their orders to suppliers.

- Coordinate and follow up with suppliers
to ensure timely deliveries.

- Prepare and manage quotations and
pricing for customers, ensuring accuracy and competitive pricing.

- Ensure professional documentation of
all transactions, communications, and related materials.

- Maintain a thorough knowledge of the
market prices on goods the company deals with.

- Handle customer inquiries and provide
excellent customer service through clear and effective communication.

- Assist with marketing efforts to reach
out to new and existing customers.

Skills:

- Must be well-educated, preferably with experience in trading or supply chain management.

- Fluent in English communication, both
written and verbal.

- Strong knowledge of computer
applications, including Microsoft Office, ERP systems, project management
software, and scheduling and planning tools. Proficient in using WhatsApp,
Google Maps, email, and phone for business communication.

- Proven experience in pricing, preparing
quotations, and supplier coordination.

- Excellent, efficient and quick
communication skills and the ability to build strong relationships with both
customers and suppliers.

- Highly organized, professional, and able
to work efficiently under pressure and flexible to work from home or office.

- Good understanding of marketing and
customer outreach strategies.

- Driving License is optional

Job Type: Full-time

Pay: From AED2,000.00 per month

Experience:

• sales: 2 years (Required)

Language:

• English (Preferred)

Application Deadline: 30/11/2024