Customer Services Executive
Dubai, United Arab Emirates
Job Description
Our Client is one of the foremost private sector groups in UAE. And the parent of several growing, diversified companies whose activities range from construction to petroleum and industrial support services, the trading of various commodities and consumer goods, agricultural activities and food processing, touristic and real estate development.
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- Interact with customers to provide information in response to inquiries ensure customer satisfaction review contracted unit updates
- Assist with property inspections.
- engage the customer To resolve product or service problems by clarifying the customer s complaint determining the cause of the problem selecting
- Update clients records on CRM application to acquire any changes in the client information such as Contact person Mobile - Address Email
- Respond to all inquiries related to any changes updates to the project phases .
- stay tuned Assist clients through solving any ad hock problems.
- Contribute all the after-sales services to the clients.
- submitting the reports and documentation regarding the clients.
- Co-ordination for any client site visit (coordinates between the client and the site...
- Coordinating between client\xe2\x80\x99s requests and Technical departments in terms of unit modifications.
- Coordinating with client and finance department to settle payment of approved unit\xe2\x80\x99s modifications.
- Establish active communication and engagement with all other departments to help out where necessary to ensure excellent customer experience.
- Update clients with correct data and procedures
- +2 years of relevant work experience (real-estate) is must.
- Ability to multi-task, organize, and prioritize work.
- Excellent communication and
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Job Detail
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Job IdJD1604867
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned