Job Title: Customer Service Representative Job Summary: We are seeking a friendly, patient, and solution-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and ensuring their needs are met in a timely and professional manner. Responsibilities: - Answer customer inquiries via phone, email, or chat - Resolve customer complaints and issues in a fair and timely manner - Provide product and service information to customers - Process orders, returns, and exchanges - Collaborate with internal teams to resolve customer issues - Identify and escalate complex customer issues to senior staff - Participate in continuous improvement initiatives to enhance customer experience Requirements: - High school diploma or equivalent required - 1-2 years of customer service experience - Excellent communication and problem-solving skills - Ability to work in a fast-paced environment - Strong attention to detail and accuracy - Proficient in Microsoft Office - Ability to work varied shifts, including evenings and weekends Work Location: Umm Al Quwain, UAE Contact Information: karnakhomea@gmail.com We offer: - Competitive salary and benefits package - Ongoing training and development opportunities - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: AED1,500.00 - AED2,000.00 per month Experience:

• customer service: 1 year (Required)

Language:

• Arabic, English (Required)