Customer Service Specialist

United Arab Emirates, United Arab Emirates

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Job Description

Sales Order Collection Inspection of incoming orders, letters of credit and contracts Sales order creation in ERP Information to production site Order Confirmation / Acknowledgement of receipt sending to customer Customer invoicing/Issue of Credit and debit notes Input Freight Order in SAP / confirmation freight Service in SAP / Freight invoice matching Freight Price Negotiation and communication to Sales Team Contact freight company to confirm Freight Order booking Haulier Selection Haulier Creation in SAP Freight Lead Time Definition / Lead Time Set Up in SAP and communication to SM Mailing to customers Custom clearance docs Certificate of analysis generation and communication to customer Preparation of Long term supplier declaration Customer creation in SAP Credit Management in Coordination with Finance Department Consignment stock handling Customer Claims management Logistic crises communication from and to customer Account reconciliation Full support for all monthly and annual financial tasks Further work and tasks in the processing of customer orders and support in other work in sales

Bayt

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