Customer Service Specialist Manufacturing/industrial Industry

Dubai, United Arab Emirates

Ultimate HR Solutions

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Job Description

Input Freight Order in SAP / confirmation freight Service in SAP / Freight invoice matching
Freight Price Negotiation and communication to Sales Team
Contact freight company to confirm Freight Order booking
Freight Lead Time Definition / Lead Time Set Up in SAP and communication to Sales Manager
Mailing to customers
Custom clearance docs
Certificate of analysis generation and communication to customer
Preparation of Long term supplier declaration
Customer creation in SAP
Credit Management in Coordination with Finance Department
Consignment stock handling
Customer Claims management
Logistic crises communication from and to customer
Account reconciliation
Full support for all monthly and annual financial tasks

REQUIREMENTSEducation, background, level of experience

Education: professional education as industrial clerk in comparable company / role
Experience: preferably 2 years in a similar position (customer service, inside sales)
Technical skills: SAP, Google Office Suite, customs handling, transport (road and container) Personal skills: independent way of working, analytical skills, team-player, excellent communication skills, interpersonal skills, problem-solving, can work under pressure
Language: English, (French and Arabic an added advantage but not compulsory

ABOUT THE COMPANYFounded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.

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