Customer Service Specialist Manufacturing/industrial Industry
Dubai, United Arab Emirates
Job Description
- Input Freight Order in SAP / confirmation freight Service in SAP / Freight invoice matching
- Freight Price Negotiation and communication to Sales Team
- Contact freight company to confirm Freight Order booking
- Freight Lead Time Definition / Lead Time Set Up in SAP and communication to Sales Manager
- Mailing to customers
- Custom clearance docs
- Certificate of analysis generation and communication to customer
- Preparation of Long term supplier declaration
- Customer creation in SAP
- Credit Management in Coordination with Finance Department
- Consignment stock handling
- Customer Claims management
- Logistic crises communication from and to customer
- Account reconciliation
- Full support for all monthly and annual financial tasks
- Education: professional education as industrial clerk in comparable company / role
- Experience: preferably 2 years in a similar position (customer service, inside sales)
- Technical skills: SAP, Google Office Suite, customs handling, transport (road and container) Personal skills: independent way of working, analytical skills, team-player, excellent communication skills, interpersonal skills, problem-solving, can work under pressure
- Language: English, (French and Arabic an added advantage but not compulsory
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Job Detail
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Job IdJD1684865
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned