Customer Service Representative (own or dependent visa) Job in SellAnyCar.com

Customer Service Representative (own Or Dependent Visa)

Dubai, DU, AE, United Arab Emirates

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Job Description

Overview: As a Call Center Agent, you will be the first point of contact for our customers, assisting them with inquiries, resolving complaints, and providing information about our products and services. You will utilize your excellent communication skills and problem-solving abilities to ensure customer satisfaction and enhance our company's reputation.

Responsibilities:

• Answering incoming calls from customers and providing accurate information in a professional manner.
• Responding to customer inquiries and resolving issues promptly.
• Handling customer complaints with empathy and turning negative experiences into positive ones.
• Identifying and escalating priority issues to appropriate channels.
• Up-selling products and services where appropriate.
• Keeping accurate records of customer interactions, transactions, comments, and complaints.
• Following communication procedures, guidelines, and policies.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Ensuring customer satisfaction and providing feedback to management.
• Contributing to team efforts and accomplishing organizational goals.

•Only for Emirati candidates

Job Type: Full-time

Pay: AED4,000.00 per month

Application Question(s):

• Do you have own visa or dependent visa?

Experience:

• Customer Service: 2 years (Required)