Key Responsibilities:
• Handle inbound and outbound calls from clients, addressing inquiries related to insurance services.
• Provide information and guidance on insurance products.
• Resolve customer complaints and issues in a professional and timely manner.
• Ensure compliance with company policies and regulatory standards.
• Promote customer retention through regular follow-ups and satisfaction checks.
Job Type: Full-time
Experience:
• customer service: 1 year (Preferred)
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