Is the customer always your top priority? Are you stress-resistant and flexible? Then read on--you might be our new colleague! We are looking for an enthusiastic team member to join our customer service department. You enjoy working in a dynamic and fast-paced environment where no two days are the same. Collaboration is key in this role, as you will work closely with colleagues from different departments. Our team is young, hardworking, and close-knit, with a strong focus on teamwork and a positive atmosphere. In this role, you will be responsible for handling customer inquiries via phone, email, and social media. You will frequently coordinate with colleagues from other departments to ensure customers receive the best possible support.
Your responsibilities:
Handling customer inquiries via phone, email, and social media.
Performing administrative tasks related to customer support.
Collaborating with different teams to resolve customer questions.
Keeping the customer administration system up to date.
Identifying and resolving customer issues efficiently.
Requirements:
Minimum of a high school diploma
Excellent verbal and written communication skills in English.
Ability to adapt quickly in a dynamic work environment.
Strong customer focus and active listening skills.