Customer Service Representative Job in Vmeals - Healthy Meal Plan Company

Customer Service Representative

Dubai, DU, AE, United Arab Emirates

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Job Description

Responsibilities

1. Customer Interaction.

- Handle customer inquiries via phone, email, and chat.

- Provide product information and resolve issues promptly.

2. Order Support .

- Assist with orders, tracking, and modifications.

- Ensure on-time delivery and accuracy.

3. Issue Resolution

- Investigate and resolve customer issues.

- Maintain records and gather feedback for improvement.

4. Customer Education

- Educate customers on product features.

- Offer troubleshooting assistance.

Qualifications

- High school diploma or equivalent.

- Proven customer service experience.

- Strong communication and problem-solving skills.

- Ability to multitask and work under pressure.

- Positive attitude and empathy.

- Office or remote work environment.

Job Types: Permanent, Fresher

Pay: AED2,500.00 - AED3,000.00 per month

Language:

• Arabic (Required)

Expected Start Date: 11/10/2024