We are a leading company, committed to providing excellent service and support to our customers. As we continue to grow, we are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives.Position: Customer Service Representative
Location: Dubai, UAE
Job Type: Full-timeResponsibilities:
Handle customer inquiries and complaints via phone, email, or chat.
Provide information about products and services.
Process orders, returns, and exchanges.
Maintain accurate customer records and document interactions.
Troubleshoot and resolve customer issues in a timely and efficient manner.
Collaborate with other departments to ensure customer satisfaction.
Follow up with customers to ensure their issues are resolved.
Stay up-to-date with product knowledge and company policies.Requirements:
High school diploma or equivalent.
Previous experience in customer service or a related field preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Proficiency in using computers and customer service software.
Positive attitude and a team player.
Availability to work flexible hours, including evenings, weekends, and holidays.Benefits:
Competitive salary and benefits package.
Health insurance and retirement plans.
Opportunities for career advancement.
Comprehensive training program.
Paid time off and holidays.
Positive and supportive work environment.

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