Customer Service Representative
Dubai, United Arab Emirates
Job Description
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a leading logistics company based in Dubai, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. We are committed to providing exceptional service to our clients and require a passionate team member who shares our vision. Job Responsibilities:
Handle Customer Inquiries.
Order Processing.
Customer Relationship Management. Maintain accurate records of customer interactions, transactions, and inquiries. Ensure all documentation is up-to-date and easily accessible.
Identify and troubleshoot customer problems.
Feedback Collection. Requirements
Handle Customer Inquiries.
Order Processing.
Customer Relationship Management. Maintain accurate records of customer interactions, transactions, and inquiries. Ensure all documentation is up-to-date and easily accessible.
Identify and troubleshoot customer problems.
Feedback Collection. Requirements
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in MS Office and customer service software.
- Knowledge of logistics or supply chain management is a plus.
- Bachelors degree or equivalent work experience.
- Competitive salary package
- Health insurance coverage
- Training and development opportunities
- Collaborative and supportive work environment
- Career growth prospects within the company
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Job Detail
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Job IdJD1659903
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned