Customer Service Representative
Dubai, United Arab Emirates
Job Description
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- Direct the cases which do not meet foundation requirements to the relevant community agencies
- Assess cases which are of higher priority and consequently prepare an agenda to handle their needs
- Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours
- Provide necessary information and clarification to all inquiries throughout the interaction with the case
- Transfer calls to the relevant
Qualifications
- High school certificate
- Prior experience in working in hotlines or call centers
- Previous experience in working with multi-disciplinary teams and cultures
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Job Detail
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Job IdJD1633592
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned