Customer Service Representative Banking
Job Description
• Provide excellent customer service by attending to incoming calls within the quality guidelines
• Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
• Contribute to the business by generating new prospects/Leads and upselling
Job Type: Contract
Contract length: 3 months
Pay: AED5,000.00 - AED6,000.00 per month
Application Question(s):
• We must fill this position urgently. Can you start immediately?
• Are your currently unemployed?
• Are you on Family Sponsorship Visa - Spouse/Parent/Golden Visa?
Experience:
• customer service: 1 year (Required)
Language:
• Arabic (Required)
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Job Detail
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Job IdJD1710113
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned