Job Description

About Us:

Kamdar Property Development is one of the leading property development company in UAE. Our commitment to excellence has made us a leader in the property market, catering to a diverse clientele ranging from individual homeowners to large corporate investors. We are currently seeking a skilled Customer Service Agent to join our dynamic Real Estate Division and contribute to our reputation for service excellence.

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As a Customer Service Agent in our Real Estate Division, you will be the first point of contact for our clients, providing professional and friendly service to ensure a positive customer experience. You will address inquiries, resolve issues, and provide detailed information about our real estate services and properties.

Responsibilities:

- Handle incoming calls and other communications regarding property inquiries.

- Manage customer queries and concerns regarding real estate transactions and services.

- Provide accurate, valid, and complete information by using the right methods/tools.

- Maintain a solid understanding of company policies and the real estate regulatory environment of the UAE.

- Guide potential clients through the property search process, offering advice and personal insights into the market.

- Coordinate appointments, site visits, and follow-ups with clients and other departments.

- Assist in the preparation of legal documentation and agreements.

- Maintain and update customer databases with inquiry details and client feedback.

- Work closely with the sales team to identify opportunities for new client acquisition.

- Ensure customer satisfaction and provide professional customer support.

Requirements:

- Proven customer support experience or experience as a client service representative, specifically in the UAE real estate sector.

- Strong phone contact handling skills and active listening.

- Familiarity with CRM systems and practices.

- Excellent communication and presentation skills.

- Ability to multi-task, prioritize, and manage time effectively.

- Bachelors Degree Must; further education in Real Estate or a related field is a plus.

- Fluency in English is mandatory; additional languages such as Arabic are highly advantageous.

What We Offer:

- A dynamic work environment in one of the fastest-growing real estate markets.

- Competitive salary package.

- Opportunities for professional growth and development.

- Supportive team structure and leadership.

How to Apply:

Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are the best fit for the position to jobs@ssedubai.com.

Please indicate "Customer Service Agent - Real Estate Division" in the subject line of your email.

We thank all applicants for their interest, but only those selected for an interview will be contacted. We look forward to finding our next dedicated team member!

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month