Customer Service Only Female
Job Description
We are hiring a Customer Service Representative.
Responsibilities:
• Ensure utmost customer satisfaction from interacting with the Company and receiving company services
• Analyze customer feedback, analyze sample customer service interactions and design improvements to achieve higher customer satisfaction
• Resolve escalation cases
• Interact with existing and potential customers through phone, WhatsApp, social media (Instagram, Facebook, etc.), working on increasing conversions of the sales funnel
• Answer customer queries, convert leads into buyers
Requirements
• Significant (2+ years) Customer Service Experience in / call center serving Arabic/English speaking market in UAE.
• Great customer interaction skills
• Attention to detail
• Ability to work in a dynamic environment
• Computer skills: MS Office, MS word, blind typing
• Positive Attitude
Job Type: Full-time
Job Type: Full-time
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Job Detail
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Job IdJD1744828
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, AJ, AE, United Arab Emirates
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EducationNot mentioned