Customer Service Officer
Job Description
Customer Service Officer Jeddah, KSA
Education: Bachelors degree related to the field Experience: 1-3 Years of Experience Language: Arabic and English Job Responsibilities: Receive, process, and verify the documents, job requests and inquiries submitted by clients. Prepare Job Order for clients to implement the required services. Ensure and provide quality services to customers. Resolve customer complaints in a timely manner, and maintain a high level of professionalism, efficiency, quality, and competence in every client interaction. Update job order for operations in the Port-Door Management System. Deliver documents and stamps where needed to ensure execution of work. Issue invoices and archive supporting documents once execution is done for a customer shipment. Communicate customer needs related to shipments internally and acquire needed approvals for the same. Core Competencies: Working with people Presenting & communicating information Planning & organizing Delivering results and meeting customer expectations Adapting & responding to change Coping with pressure & setbacks Achieving personal work goals & objectives Employees duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
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Job Detail
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Job IdJD1686253
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJeddah, Mecca, Saudi Arabia, Saudi Arabia
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EducationNot mentioned