Customer Service Officer

Dubai, United Arab Emirates

Job Description

JOB TITLE
Customer Service Officer - Emirati | MAF Entertainment | VOX Cinemas, Magic Planet, and Snow Abu Dhabi
ROLE SUMMARY
To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment\'s policies and procedures
Location: Abu Dhabi, Ajman, Dubai and SharjahROLE PROFILE
  • Follow Majid Al Futtaim Entertainment\'s service steps to deliver a consistent high level of service to all guests
  • Follow Majid Al Futtaim Entertainment\'s cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift
  • Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
  • Abide by policies & procedures listed in Majid Al Futtaim Entertainment\'s health and safety management program to ensure a safe environment for guest, colleagues and self
  • Provide assistance to others where possible regardless of which department is listed on the roster
  • Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination
REQUIREMENTS
  • Be available to work shifts, on weekends and public holidays as per the roster
  • Strong communication skills
  • Customer service orientation
  • Minimum High School Certificate

Majid Al Futtaim

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Job Detail

  • Job Id
    JD1733499
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned