Job Description

We are seeking a highly organized and customer-focused Customer Service & Office Assistant to join our team. This role combines customer service, administrative support, and office management to ensure smooth day-to-day operations. The ideal candidate will be professional, detail-oriented, and have excellent communication skills to assist customers and manage office tasks efficiently.

Key Responsibilities:

Customer Service Duties:

Handle inbound and outbound customer inquiries via phone, email, and WhatsApp. Assist customers with product/service information, order processing, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers. Follow up with customers to ensure satisfaction and provide necessary support.

Office Administration Duties:

Manage office supplies, inventory, and equipment maintenance. Assist in scheduling meetings, appointments, and office logistics. Handle basic data entry, filing, and document organization. Coordinate with other departments to ensure smooth office operations.

Requirements & Qualifications:

Proven experience in customer service, office administration, or a similar role. Strong verbal and written communication skills in English (Arabic is a plus). Proficiency in Microsoft Office (Word, Excel, Outlook) and basic CRM systems. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Strong problem-solving skills and attention to detail. Professional attitude and ability to handle confidential information.

Benefits:

Competitive salary based on experience. Performance-based incentives. Career growth opportunities within the company. Supportive and dynamic work environment.
Job Type: Full-time

Pay: From AED2,000.00 per month