Customer Service Intern & Market Access Intern

Dubai, United Arab Emirates

Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .At Bristol Myers Squibb, we are inspired by a single vision - transforming patients lives through science. In oncology, hematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.Inspire and be inspired. We offer a variety of opportunities for undergraduate and post-graduate students to use your talent, skills, education, and passion to help make an impact on patients lives - all while growing your career and earning academic credit.Our Internship Programme gives you a real opportunity to gain practical hands-on experience, training and shadow the experts of your chosen field. It also provides you with insight into what its like to work with us.We will place you in a six-month Internship Program depending on the requirements of your degree course. So, are you ready to embark on a new adventure? We cant wait to see what youre made of!During your placement as Customer Service Intern you will support the day-to-day functions within the Finance team.Main activities you will be involved in include:Develop strategic demand planning to ensure uninterrupted supply to the markets and avoid any stock out situations.Ensure distributors inventory levels are in line with company approved Days of Inventory (DOI) and highlight any deviation with possible remediation plan.Ensure on-time delivery of inventory to customers and proactive communication of expected delivery dates.Follow-up closely with the site on readiness of orders by having regular catch up and anticipate any backorder situation.Be accountable for the full order processing activity from order placement to delivery.Establish and maintain an exceptional communication with Business partners, distributors and manage an excellent relationship with internal stakeholders ensuring there is no disruption in supply.Support Finance function in the monthly close process, Gross-to-Net adjustments, projections, and budget.Participate and support any MEA function that require Customer Service involvement or expertise.Act as point of escalation for inquiries from distributors, report customer quality complaints and initiate change controls.What Qualities Are We Looking For?We are looking for highly motivated individuals who can collaborate in teams and have the willingness to learn.Passionate about supply chain/operation or logisticKnowledge of supply chain functionsStrong communication skillsAbility to work as a member of a team.Energetic, collaborative, and dedicated.Excellent English language skills, spoken and written.Our Market Access team plays a crucial role in ensuring that our products are accessible to patients who need them. We are seeking a motivated and detail-oriented Market Access Intern to join our team and gain hands-on experience in the pharmaceutical industry.Key Responsibilities:Project Support: Contribute to various market access projects, including the development of strategies and the execution of tactical plans.Stakeholder Engagement: Support the team in engaging with key stakeholders.Documentation Management: Help prepare and update market access documentation. Assist in preparing reports and presentations for internal and external stakeholders.Market Intelligence: Assist in collecting, analyzing, and interpreting market data to support pricing, reimbursement, and market access strategies.Field Support: Provide support to field-based market access teams, including the preparation of materials for payer meetings and presentations.Competitive Intelligence: Gather and analyze information on competitor products, market trends, and payer strategies to inform market access planning.Patient Access Programs: Support the design and implementation of patient access programs, including patient assistance and co-pay programs.What Qualities Are We Looking For?We are looking for highly motivated individuals who can collaborate in teams and have the willingness to learn.Education: Currently holding a degree in Pharmacy, Life Sciences, or a related field.Skills:Strong analytical and research skills.Passionate and enthusiastic.Good problem-solving skills, and able to work under pressure.Excellent written and verbal communication skills.Proficiency in Microsoft Office (Excel, Word, PowerPoint).Ability to work independently and as part of a team.Attention to detail and strong organizational skills.Experience: Previous internship or coursework in a related field is a plus but not required.#LI-ONSITEIf you come across a role that intrigues you but doesnt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol-Myers Squibb

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1733163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned