Customer Service Executive
United Arab Emirates, United Arab Emirates
Job Description
About Company:The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.Job SummaryWe are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience.You will be required to handle customer inquiries, resolve customer complaints, and other related customer service duties.Responsibilities
- Handle customer inquiries and complaints in a professional and timely manner
- Provide accurate and timely information about products and services
- Identify customer needs and find solutions to customer issues
- Maintain customer database and records
- Follow up with customers to ensure their satisfaction
- Respond to customer inquiries via phone and email
- Track customer complaints and provide feedback to management
- Proactively suggest new products and services that could benefit customers
- Provide excellent customer service in person and via telephone
- Previous experience in customer service
- Excellent verbal and written communication skills
- Ability to handle customer inquiries and resolve customer issues
- Ability to work in a fast-paced environment
- Strong organizational skills
- Ability to multitask and prioritize tasks
- 5500AED-7000AED
- Accommodation
- Transportation
- Health insurance
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Job Detail
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Job IdJD1771412
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned