Duties : Answering incoming calls promptly and professionally. Providing information about services, and company policies to customers. Assisting customers with inquiries, concerns, and complaints in a courteous manner. Resolving customer issues effectively and efficiently, aiming for first-call resolution whenever possible. Processing orders, returns, and exchanges accurately. Recording and documenting customer interactions and transactions in the database or CRM system. Following up with customers to ensure satisfaction and resolve any outstanding issues. Collaborating with other departments to address complex customer issues or escalate when necessary. Adhering to company guidelines and protocols for customer service delivery. Continuously improving product knowledge and customer service skills through training and development opportunities. Requirements: - female - less then 30 years - 2 years\' experience - Arabic Speaking - computer skills Job Type: Full-time Salary: From AED2,500.00 per month Experience: 2 years Job Type: Full-time Salary: AED2,500.00 - AED3,000.00 per month Experience:

• customer service: 1 year (Preferred)