The Role
Key Responsibilities: Assess client storage needs and recommend appropriate size and storage solutions. Handle inquiries from calls, chats, emails, and walk-in customers. Ensure monthly KPIs are met and maximize company revenue by successfully closing storage rental deals. Manage existing customer accounts and follow up on payment deadlines. Make sure to promptly follow up on leads and maintain a strong conversion rate. Stay up-to-date with industry trends and best practices. Create quotation, invoices, and contract for customers

Requirements
Qualifications: Excellent customer service skills with a focus on client satisfaction. Excellent verbal and written communication skills. Strong organizational and time-management skills. Strong analytical and problem-solving abilities. Ability to estimate sizes and dimensions. High level of integrity and professionalism. Willingness to work with flexible days off, including weekends and holidays, if necessary. Team player and pleasant personality.

About the company
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.