Customer Service Coordinator

Dubai, DU, AE, United Arab Emirates

Job Description

Job Information




Date Opened


04/11/2025
Industry


Automotive
Job Type


Full time
City


dubai
State/Province


Dubayy (Dubai)
Country


United Arab Emirates
Zip/Postal Code


337-1500




Schedules customers' service appointments requests & share with service advisors for effective & efficient customer service. Attends customers' upon arrival to reception area & greet them with a smile as a part of customer care steps. Inspect customers' vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer. Performs some service advisors' clerical works to utilize their time serving more customers the best way. Attends Service Advisors' training programs to improve skills & competencies. Acts as a service advisor whenever shortfall takes place at reception.

Requirements



Proficiency in MS Office (Word, Excel, Outlook) 2-3 years of experience in the automotive service department Experience with ERP systems or Autoline (preferred) Ability to analyze data and prepare daily operational control reports Smart appearance Excellent communication skills in English (additional Arabic language is preferred)

Benefits



Travel Ticket Paid Leave Medical Insurance * T&C Applied as per group policy

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Job Detail

  • Job Id
    JD1847890
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned