Customer Service Agent
Job Description
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We are looking for a motivated and customer-oriented individual to join our team as a Customer Service Agent . The ideal candidate should have at least 2 years of experience in a similar role and be passionate about delivering excellent service to our customers.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues efficiently, ensuring customer satisfaction
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to provide the best possible service
• Stay updated on company products and services to provide accurate information to customers
Qualifications:
• Minimum of 2 years of experience in a customer service role or related field
• Excellent communication skills in English (additional languages are a plus)
• Strong problem-solving abilities and attention to detail
• Ability to work independently as well as in a team environment
• Proficiency in Microsoft Office and customer service software is an advantage
Benefits:
• Salary: AED 2,500 - AED 3,500 , depending on experience
• Health insurance , paid annual leave, and other benefits as per UAE labor law
• Opportunities for professional growth and development within the company
Job Types: Full-time, Contract
Contract length: 24 months
Pay: AED2,500.00 - AED3,500.00 per month
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Job Detail
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Job IdJD1741992
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned