Customer Service Advisor - UAE NationalA leading customer experience solutions company is seeking a **Customer Service Advisor** to provide exceptional service through inbound and outbound calls. This role involves assisting customers with inquiries, identifying sales opportunities, and ensuring a positive customer experience. The ideal candidate is **fluent in Arabic and English**, has strong interpersonal skills, and enjoys engaging with customers over the phone.Job Location: Dubai, United Arab Emirates Job Industry: Customer Service and Call Center Job Function: Customer Support and Sales Assistance Salary: Negotiable Gender: AnyKey Responsibilities- Handle inbound calls from customers, prospects, and non-customers while maintaining service quality standards - Provide accurate and complete information to customers in a polite and professional manner - Identify customer needs and offer appropriate solutions while maximizing cross-selling opportunities - Address customer problems and ensure timely resolution - Stay updated on product, service, and procedural changes through continuous learning - Participate in outbound calling programs and special projects as assigned - Accurately process customer transactions in an efficient mannerRequired Skills and Experience- Minimum of 1 year of customer service or call center experience, preferably in the real estate sector - Bilingual fluency in **English and Arabic** - Strong communication and interpersonal skills - Proficiency in Microsoft Excel and ability to work with formulas - Bachelor\'s degree preferred, though a combination of education and experience will be considered - Cheerful personality with a professional, proactive, and customer-friendly approach - Ability to work in a fast-paced, high-production environment with a tolerance for repetitive tasks - Results-driven, detail-oriented, and eager to learn new skillsWhat We Offer- Competitive salary and benefits package - Professional growth and learning opportunities in customer service excellence - A supportive and collaborative work environment - Career development in a global organization with diverse opportunitiesAbout the CompanyA global leader in customer experience solutions, delivering **high-quality service and innovative customer engagement strategies**. The company is committed to **creating seamless customer interactions and driving business success through technology and people-focused solutions**.For more information on career opportunities in customer service, apply now.Job Title Customer Service Advisor - UAE National Customer Service Advisor - UAE NationalA leading customer experience solutions company is seeking a **Customer Service Advisor** to provide exceptional service through inbound and outbound calls. This role involves assisting customers with inquiries, identifying sales opportunities, and ensuring a positive customer experience. The ideal candidate is **fluent in Arabic and English**, has strong interpersonal skills, and enjoys engaging with customers over the phone.Job Location: Dubai, United Arab Emirates Job Industry: Customer Service and Call Center Job Function: Customer Support and Sales Assistance Salary: Negotiable Gender: AnyKey Responsibilities- Handle inbound calls from customers, prospects, and non-customers while maintaining service quality standards - Provide accurate and complete information to customers in a polite and professional manner - Identify customer needs and offer appropriate solutions while maximizing cross-selling opportunities - Address customer problems and ensure timely resolution - Stay updated on product, service, and procedural changes through continuous learning - Participate in outbound calling programs and special projects as assigned - Accurately process customer transactions in an efficient mannerRequired Skills and Experience- Minimum of 1 year of customer service or call center experience, preferably in the real estate sector - Bilingual fluency in **English and Arabic** - Strong communication and interpersonal skills - Proficiency in Microsoft Excel and ability to work with formulas - Bachelor\'s degree preferred, though a combination of education and experience will be considered - Cheerful personality with a professional, proactive, and customer-friendly approach - Ability to work in a fast-paced, high-production environment with a tolerance for repetitive tasks - Results-driven, detail-oriented, and eager to learn new skillsWhat We Offer- Competitive salary and benefits package - Professional growth and learning opportunities in customer service excellence - A supportive and collaborative work environment - Career development in a global organization with diverse opportunitiesAbout the CompanyA global leader in customer experience solutions, delivering **high-quality service and innovative customer engagement strategies**. The company is committed to **creating seamless customer interactions and driving business success through technology and people-focused solutions**.For more information on career opportunities in customer service, apply now. Post DetailsJob Start Date Salary from 0.00 Salary to 0.00 Number of Vacancies 1 Location -Desired Candidate's Profile Nationality Candidate Current Location -
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Job Detail
Job Id
JD1809076
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Dubai, United Arab Emirates
Education
Not mentioned
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