Customer Relationship Officer
United Arab Emirates, United Arab Emirates
Job Description
:Role: Customer Relationship Officer
Location: Abu DhabiRole Purpose:Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.RESPONSIBILITIES:
Location: Abu DhabiRole Purpose:Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.RESPONSIBILITIES:
- Deposit account documentation.
- Finance account documentation.
- Sales-Management of service delivery.
- Staff Management and coordination.
- Perform other task specified by Management.
- Thorough knowledge of ADIB's Retail Credit & Operational Policies & Procedures
- Good Knowledge of UAE banking practices , regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- General awareness of competitors in the local market
- Fair knowledge of service standards
- Training skills
- Sales skills
- Management Information skills
- Computer skills
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Job Detail
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Job IdJD1800230
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned