Greeting and welcoming customers warmly to establish a positive rapport.
Conduct thorough needs assessments to understand customer preferences, budget, and requirements.
Provide accurate information about vehicles, features and benefits in a clear and friendly manner.
Stay up to date with automotive trends, competition, and automotive developments.
Educate customers on the advantages and unique selling points of all vehicles.
In-depth knowledge of the inventory, including specifications, pricing, and promotions.
Present a consultative sales approach. Focus on understanding and meeting the customer\'s needs rather than appearing forceful for a sale.
Facilitate test drives and provide walk-throughs of vehicle features to enhance the customer experience in line with training.
Take complete ownership of the sales process, from prospecting and lead generation to closing deals.
Strong finance and insurance focus.
Prepare and process all necessary paperwork and documentation.
Ensure a seamless and enjoyable customer journey from initial contact to post-purchase follow-up.
Address all inquiries, concerns, and feedback promptly and professionally.
Focus on long-term relationships, encouraging repeat business and, importantly, referrals.
Participate in training sessions to continuously improve sales techniques and product knowledge.
Collaborate with team members to achieve together and contribute to a joyful environment and experience.
Requirements
Proven experience in Automotive or Retail Sales with a track record of achieving or exceeding targets
Proven experience in a customer relationship role
Strong interpersonal and communication skills with the ability to grow relationships.with customers
A passion for vehicles is essential.
Ability and willingness to work in a fast-paced environment while maintaining the highest customer service levels.
Proficiency in using CRM systems and other sales tools.
Fluency in English and Arabic
UAE Driving license
UAE National
We want to hear from you if you thrive in a fast-paced, dynamic environment and are passionate about driving sales and customer excellence. Join our team and play a pivotal role in shaping the future of automotive retail in the UAE.We request that ONLY CANDIDATES who meet the requirements and qualifications stated in the job description apply. We will only consider applicants with the required background and skill set.Your resume will be included in our global talent pool. We take the protection of your personal information very seriously and strictly adhere to Privacy Policies.By submitting your application, you grant Motor City Dubai Office written consent to keep your resume in our system.We appreciate your interest in working with us.Thank you for applying.