Customer Relations Manager
Job Description
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• Develop and implement customer service strategies.
• Manage customer feedback, complaints, and concerns.
• Build and maintain customer relationships.
• Analyze customer data, preferences, and behavior.
• Identify and address customer pain points.
• Collaborate with teams to resolve customer issues.
• Develop and manage customer loyalty programs.
• Monitor customer satisfaction metrics.
• Create and manage customer communication channels.
• Ensure customer-centric culture within organization.
Job Requirements:
• Bachelor's degree in Business, Marketing, or related field.
• 3+ years of customer relations experience.
• Excellent communication, interpersonal skills.
• Strong analytical, problem-solving abilities.
• Ability to work varied shifts, including weekends.
Job Category: Operations
Job Type: Full Time
Job Location: Dubai
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Job Detail
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Job IdJD1748959
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned