Job TitleCustomer Implant - Key CustomerEducationLocationDubai - Dubai, AE (Primary)Career LevelStaffCategoryOperationsJob TypePermanentAbout PSA BDP:PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.ScopeCoordination and execution of Project & UAE Overland customer orders in accordance with their requirements and/or procedures(SOP)Responsibilities
Handle end to end logistical operations of the client(Sea/Air/Land)
Address and resolve any concerns related to shipments or delivery timelines.
Should be well versed in handling import, export and cross trade movements.
Follow up with Operations team for Customs processing (export/import)
Documentation/administration/invoicing / filing
Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
Operational troubleshooting
Non-conformance reporting in accordance with the KPI's.
Act as the point of contact between the company and clients regarding logistics matters.
Work on budgeting and cost optimization in transportation and logistics operations. Procure and quote as per the client requirement.
Requires strong organizational and time management skills to handle the day-to-day logistics activities.