Job Description

You+Baby Studio is growing! Our family photography studio is looking for a Customer Coordinator in Abu Dhabi. In this role, you'll guide clients every step of the way, from their initial booking to the final follow-up, ensuring a smooth and enjoyable experience.

If you're service-minded, organized, and love working with people, let's talk!

Key Responsibilities:

• Act as the main point of contact between clients and the studio team (photographers, retouchers, etc.)
• Ensure the studio is fully prepared for each session, including managing inventory, setting up equipment, and organizing decor
• Schedule and manage bookings efficiently, avoiding conflicts and optimizing the studio's calendar
• Process payments and prepare invoices
• Engage with clients proactively, providing assistance as needed
• Address any issues or client concerns on the spot with professionalism and tact
• Support photographers by helping manage client interactions during sessions
• Ensure clients feel valued and supported throughout their experience with us

Requirements:

• Minimum of 1 year in a customer service role, ideally in hospitality
• Fluent in English
• Strong typing skills and high attention to detail
• Computer skills and administrative accuracy
• Excellent communication and organizational skills
• Team-oriented with a flexible approach to scheduling, including weekends and holidays

What We Offer:

• Opportunity for career growth in a company
• Professional development and creative freedom
• Company-provided visa and medical insurance
• 30 days of annual leave
• Competitive salary based on experience
• 6-day work week with a conditional day off every two weeks

We look forward to welcoming a new team member who is ready to make an impact. If you're interested, please send us your resume, and we'll reach out if your profile fits our needs!

Job Type: Full-time

Experience:

• Customer Service: 2 years (Required)

Language:

• English (Required)