Customer Care Specialist
Job Description
Are you passionate about helping people and love going the extra mile to make customers feel valued? If so, we'd love to have you join our team as a Customer Care Specialist at UNU Textile Manufacturing LLC!
What You'll Do:
• Be the friendly voice customers hear when they reach out to us.
• Help resolve inquiries and concerns via phone, WhatsApp, email, or social media.
• Provide accurate information about our products, policies, and services.
• Assist with order processing, tracking, and ensuring timely delivery.
• Collaborate with other departments to ensure seamless customer experiences.
What We're Looking For:
• Excellent communication skills (both written and verbal).
• Patience, empathy, and a genuine desire to help others.
• Ability to multitask and manage time efficiently.
• Experience in customer service (preferably in a retail or e-commerce environment).
• Tech-savvy with proficiency in WhatsApp, email, and basic CRM tools.
• Fluent in English and/or Arabic (bonus if you speak both!).
Why Join Us?
• Friendly and supportive work environment.
• Opportunities for growth within the company.
• Competitive salary and benefits.
• Training and resources to help you succeed in your role.
Job Types: Full-time, Fresher
Pay: AED1,500.00 - AED2,500.00 per month
Ability to commute/relocate:
• Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Preferred)
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Job Detail
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Job IdJD1742804
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmm al-Quwain City, UQ, AE, United Arab Emirates
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EducationNot mentioned