Job Description

Are you passionate about helping people and love going the extra mile to make customers feel valued? If so, we'd love to have you join our team as a Customer Care Specialist at UNU Textile Manufacturing LLC!

What You'll Do:

• Be the friendly voice customers hear when they reach out to us.
• Help resolve inquiries and concerns via phone, WhatsApp, email, or social media.
• Provide accurate information about our products, policies, and services.
• Assist with order processing, tracking, and ensuring timely delivery.
• Collaborate with other departments to ensure seamless customer experiences.

What We're Looking For:

• Excellent communication skills (both written and verbal).
• Patience, empathy, and a genuine desire to help others.
• Ability to multitask and manage time efficiently.
• Experience in customer service (preferably in a retail or e-commerce environment).
• Tech-savvy with proficiency in WhatsApp, email, and basic CRM tools.
• Fluent in English and/or Arabic (bonus if you speak both!).

Why Join Us?

• Friendly and supportive work environment.
• Opportunities for growth within the company.
• Competitive salary and benefits.
• Training and resources to help you succeed in your role.

Job Types: Full-time, Fresher

Pay: AED1,500.00 - AED2,500.00 per month

Ability to commute/relocate:

• Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Preferred)