Customer Care Representative
Job Description
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide information about products, services, and order status.
• Resolve customer complaints and issues with empathy and efficiency.
• Maintain accurate customer records and documentation.
• Collaborate with other departments to enhance the customer experience.
Qualifications:
• Previous experience in customer service, preferably in the furniture industry.
• Strong communication skills in Arabic and/or English.
• Excellent problem-solving abilities and a customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Proficient in using computer software and customer management systems.
Job Type: Full-time
Ability to commute/relocate:
• Ajman: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer Care: 2 years (Preferred)
Language:
• Arabic (Preferred)
• English (Preferred)
License/Certification:
• Drive License (Required)
Location:
• Ajman (Required)
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Job Detail
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Job IdJD1748303
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, AJ, AE, United Arab Emirates
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EducationNot mentioned